Customer Feedback Survey Thank you for allowing us to serve you. Your business is very important to us. Please take a moment to complete this survey regarding the recent services we performed for you. Your Name* Your technician's name Technician On a scale of 1 to 5 (5 is Highly Satisfied, 1 is Very Dissatisfied), how would you rate your satisfaction with the following? Professionalism 5 4 3 2 1 Appearance 5 4 3 2 1 Cleanliness 5 4 3 2 1 Knowledge 5 4 3 2 1 Workmanship 5 4 3 2 1 Resolution of Problem 5 4 3 2 1 Company On a scale of 1 to 5 (5 is Highly Satisfied, 1 is Very Dissatisfied), how would you rate your satisfaction with the following? Overall Experience 5 4 3 2 1 Pricing 5 4 3 2 1 Timeliness 5 4 3 2 1 Ease of Scheduling 5 4 3 2 1 Courteousness 5 4 3 2 1 Overall Was the technician on time? Yes No If no, did someone call? Yes No Was the requested service completed? Yes No If no, why not? Would you use our services in the future? Yes No If no, why not? Would you recommend us to someone else? Yes No Other Comments Name This field is for validation purposes and should be left unchanged.
